Gym membership billing software charges your members automatically on whatever model you sell — monthly subscription, class pack, per-visit drop-in, or capped usage — and keeps that billing tied to who's actually walking through the door. The tie is the part that matters. A payment processor moves money. Billing software that also holds memberships, check-ins and class bookings can tell you a member has paid for three months and attended twice, which is the most useful early warning a gym gets. Budget roughly $99 to $290 a month per location across the platforms we track, plus card processing fees on top.
Last updated: August 2026
Billing usually gets treated as plumbing. Pick something that takes cards, connect it, move on. It's actually the system that decides how many membership types you're able to sell, how quickly you find out a card failed, and whether changing your pricing next year is an afternoon or a spreadsheet migration. Gym owners who treat it as a business decision rather than a payments decision end up with noticeably different options a year later.
The seven things it has to do
1. Every model you actually sell. Not just monthly recurring. If you sell 10-class packs, drop-ins, and a capped "eight visits a month" tier, the software has to hold all of them or you'll end up running one of them by hand. AllStrong supports subscriptions, class packs, per-visit and usage-cap billing types in the same system.
2. Payments that clear without you touching them. AllStrong runs member payments through Stripe Connect direct charges, so every charge maps straight back to the member and the plan that generated it — no separate payment log to reconcile by hand.
3. Pause, resume and cancel without a support ticket. Freezes are routine in this business: injuries, travel, seasonal members. If a freeze means emailing a vendor, it becomes a task your front desk does badly. These run from the member detail view in the dashboard alongside attendance history, benchmark PRs and staff notes.
4. Billing wired to check-ins. This is the one most tools get wrong and it's the whole argument for not running billing separately. AllStrong records member check-ins tied to memberships and classes, so payment status and attendance are the same record rather than two exports you reconcile.
5. Revenue numbers you can act on. MRR, ARR, ARPU and LTV, with a six-month MRR trend, MRR broken down by billing source, and new versus churned counts. If your billing tool can only tell you what came in last month, it's a payments tool wearing a costume.
6. A migration path that isn't a big-bang cutover. Covered below — it's the single biggest reason gyms stay on software they've outgrown.
7. Family and youth accounts, if you run kids programs. Family groups with dependent management and per-additional-member fees, plus child profiles with parent-managed accounts and messaging that routes under-13 messages to the parent or guardian. Retrofitting this later is unpleasant.
Our gym management software overview covers how billing sits alongside the rest of the stack, and the all-in-one gym management software breakdown compares the consolidated approach against running separate tools.
The fee question nobody quotes clearly
Two numbers, and vendors love to quote one of them.
There's the platform's own cut and there's the card processor's cut. AllStrong takes a 0.5% platform fee on member billing, which sits on top of Stripe's standard processing. Ask any vendor for the all-in figure on a $150 monthly membership before you compare anything.
What migration actually looks like
Most gyms stay on billing software they dislike because switching sounds like a night where every member's payment breaks at once.
It doesn't have to be that. AllStrong's hybrid billing tracks members on four different footings at the same time — AllStrong billing, external or legacy billing, cash, or comped — with per-member billing source tracking and a migration progress dashboard. You move members across one cohort at a time and the dashboard shows you how far through you are. No single cutover night.
On the import side, AllStrong brings members, attendance and billing history over from 11+ competitor platforms — Zen Planner, Wodify, PushPress, Mindbody, Kicksite, TeamSnap, Jackrabbit, DanceStudio-Pro, iClassPro, SugarWOD and Kilo — either by CSV upload or through a Chrome extension that reads the source platform's dashboard directly.
What it costs
AllStrong's Gym tier is $99/month per location plus $2 per active member per month, with unlimited members and staff. Additional locations are $99/month each and there's no enterprise tier above it. Member billing runs through Stripe Connect at the 0.5% platform fee, and every member gets the full AllStrong consumer app included.
Run the arithmetic on your own roster before comparing: at 40 active members that's $99 + $80 = $179/month; at 100 it's $99 + $200 = $299/month.
From our competitor tracking, for the same single-location scope: Wodify is $149-249/month per location, Zen Planner is $99-289/month, and PushPress has a free tier, a Pro plan at $159/month, and a Max plan at $229/month.
The shape of the pricing matters as much as the number. Per-member pricing scales down with you when the roster dips in January and up when it recovers. Flat pricing does neither, which is either protection or a penalty depending on which direction your membership is moving.
Billing data is a retention instrument
The most valuable thing your billing system knows isn't revenue — it's the gap between paying and attending.
AllStrong scores churn risk from 0 to 100, weighted across attendance decay, no-show rate, engagement gaps, tenure and booking cancellations, and sorts members into low, medium, high and critical bands. From there, a gym manager can send a "we miss you" push notification with a seven-day cooldown so nobody gets pestered twice. That only works because the billing record and the check-in record are the same system. Split them across two vendors and the signal disappears into a reconciliation job nobody runs. A gym CRM software layer handles the front half of that same picture, on the lead side.
What to ask on the demo call
- What's the all-in cost on a $150 membership — platform fee plus processing?
- Can you bill subscriptions, class packs, drop-ins and capped usage in one system?
- Can I run old and new billing side by side during migration, per member?
- Can I import attendance and billing history from my current platform, or just member names?
- Who handles a failed payment, me or the system?
- Can a front-desk staff member freeze an account, or does it need an admin?
- Does the billing record know whether the member showed up?
Frequently Asked Questions
Can I keep my current payment processor?
AllStrong bills members through Stripe Connect, so that's the rail for anything running on AllStrong billing. What you can do is keep members on your existing system while you migrate — hybrid billing tracks members on external or legacy billing, cash, or comped alongside the ones you've moved, with a progress dashboard. The switch is per-member rather than all at once.
Can I bill class packs and memberships in the same system?
Yes. Subscriptions, class packs, per-visit drop-ins and usage caps are all supported billing types in AllStrong, so a member on a 10-pack and a member on unlimited monthly sit in one roster. That's worth checking specifically with any vendor — plenty handle recurring memberships well and treat packs as an afterthought.
Do I need separate software for waivers and class booking?
Not with a consolidated platform. AllStrong includes digital waivers with six types (liability, health/PAR-Q, media consent, terms, minor, custom) with versioning and renewal tracking, plus class scheduling with bookings and waitlists. Running those as separate subscriptions is a common source of stack cost that never gets audited.
How much should gym membership billing software cost?
Across the platforms we track, $99 to $290 a month per location is the working range, plus card processing. AllStrong's Gym tier is $99 per location plus $2 per active member. Compare on all-in cost at your actual member count rather than on the headline number — per-member and flat pricing cross over at very different roster sizes.